Thank you for shopping with Us. If you’re not entirely satisfied with your purchase, we’re here to help.

Apixmi is committed to ensuring customer satisfaction by providing high-quality products and a seamless shopping experience.

Our Refund & Return Policy is designed to offer a transparent and hassle-free process should you need to return an item or request a refund.

1. Return Eligibility Criteria

We accept returns under the following conditions:

  • The item must be unused, undamaged, and in its original packaging, including all accessories and manuals.
  • Returns must be initiated within 3 days from the date of product delivery.
  • Items that arrive damaged, defective, or incorrect are eligible for a replacement or full refund at no extra cost and may not need to be returned. Please contact our customer support for assistance or check our Wrong & Damaged Item Policy.

 Refund Processing

  • Refund Method: Approved refunds will be processed via the original payment method within 5-14 business days. Alternatively, we also offer refunds as store credit for future orders. Before processing, we will confirm with you to ensure a preferred refund method is applied.
  • Shiping Cost: Customers are responsible for paying their own shipping costs for returning items unless the return is due to our error (e.g., defective or incorrect item).

2. Return Process

To initiate a return, please follow these steps:

  • ApixmiTo initiate a return, please visit our Return Center or contact us at info@apixmi.com.
  • Our team will assess your request and provide return authorization along with shipping instructions.
  • Securely pack the item to prevent any damage during transit and return it to the designated address.
  • Once we receive and inspect the returned item, we will process the refund or issue a replacement.

3. Return Postage Fee Customer Responsibility

3.1 If a replacement is not possible and you choose not to accept a discount, you may cancel the order and return the item for a full refund. Apixmi will cover the re postage fee only if the item was received damaged or faulty, and we request its return before processing the refund. We do not cover return postage costs for the following reasons:

  • Change of mind
  • No longer needed
  • Not suitable for intended use
  • Incorrect item purchased
  • Incorrect color or size selected

Refund Policy

4. Refund Processing

  • Refund Method: Approved refunds will be processed via the original payment method within 5-14 business days. Alternatively, we also offer refunds as store credit for future orders. Before processing, we will confirm with you to ensure a preferred refund method is applied.
  • Shiping Cost: Customers are responsible for paying their own shipping costs for returning items With the return is due to our error (e.g., defective or incorrect item).

5. Exchanges & Replacements

  • Defective or Incorrect Items: If you receive a damaged, defective, or incorrect product, Custmer send a replacement own responsibilty of postage and expenses.
  • Unavailability of Replacement: If a replacement item is unavailable, you may option for a full refund or select an alternative item of equal value.

6. Non-Returnable Items

The following items are not eligible for return:

  • Used, installed, or modified products.
  • Final sale or clearance items.
  • Customized or special-order products.
  • Items without original packaging, missing accessories, or altered in any way.

7. Updates to This Policy

  • We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Policy periodically.
    If you have any questions about this Policy, please contact us at: info@Apixmi.com or Call Us On 9643966400