• Warranty coverage for all products is mentioned on the product details page, Specification page in the warranty section. If the product has applicable warranty, then the duration is also mentioned below the coverage details.
  • Before you buy any items, please ensure that you have verified compatibility with your requirements and your handset. We will not take any responsibility and will not accept returns for items purchased that are not compatible with your requirements or your mobile phone.
  • If the product has warranty applicable, then the warranty period starts from the delivery date and time of the first shipment of that product or 5 days from the date and time of the first shipment of that product, whichever is earlier.
  • The purchased product might contain more than 1 warranty seal. In this case each and every warranty seal must be intact, should not be broken or tampered with. If any of the seal is found broken or tampered with, then the product will no longer have any warranty.
  • Test before installation Screen/ Combo/Folder/Touch Screen When testing, do not remove any protective film or tags. Please pay attention to the problem of static electricity.
  • Flex, PCB and modules does not comes with the components installed.
  • Purchaser is responsible for all shipping costs on all products returned to us for warranty repairs. Please allow up to “10” business days for our technician team to check out your returned items.
  • All defective items being returned must be packed as if they were new and working. Failure to do so may invalidate the warranty. We are not responsible for goods that are damaged during shipment or misused/abused by the customer/carrier.

This warranty and Replacement does not cover physically damaged , such as cracked glass, rip or torn in the flex cable etc. we thoroughly check and verify every item before we ship it out to you. We try out best to pack in the goods as safely as possible, We recommend you carefully to check the package contents according to packing list in front of postal service or shipping company representative. Also please do not accept the shipment if they are physically damaged or have been opened before delivery.

The color of the goods displayed on the e-commerce website may not exactly match the true color shades perceived in reality. The color shades displayed depend, among other things, on the quality of the monitor, or respectively on the device used.

IMPORTANT NOTICE FOR SENDING GOODS FOR RETURN OR REPALCEMENT TO US: All replacement items should include date of order, order number and the reason why is it being returned. All Replacement items must be in the ORIGINAL PACKAGE(cant be damaged) and original sealings. 

The customer ordered wrong products 

Before you buy any items, please ensure that you have verified compatibility with your requirements and your handset. We will not take any responsibility and will not accept returns for items purchased that are not compatible with your requirements or your mobile phone.

  • All defective items being replacement must be packed as if they were new and working. Failure to do so may invalidate the warranty. We are not responsible for goods that are damaged during shipment or misused/abused by the customer/carrier.
  • Purchaser is responsible for all shipping costs on all products returned to us for warranty repairs. Please allow up to “10” business days for our technician team to check out your returned items.

WE WONT ACCEPT INSTALLED LCD AND DAMAGED ITEMS.

IPHONE LCD -Test before installation Screen/ Combo/Folder/Touch Screen When testing, do not remove any protective film or tags. Please pay attention to the problem of static electricity. No warranty after installation.

OTHER BRAND LCD Test before installation Screen/ Combo/Folder/Touch Screen When testing, do not remove any protective film or tags. Please pay attention to the problem of static electricity. NO WARRANTY AFTER INSTALLATION!!!

  • In-Screen Fingerprint sensor, proximity sensor or any other in-built sensors does not works on the compatible combo display folders.
  • Warranty does not cover any damages or losses caused by postal or shipping services (courier company). We recommend you carefully to check the package contents according to packing list in front of postal service or shipping company representative. Also please do not accept the shipment if they are physically damaged or have been opened before delivery.

Battery

  • Battery capacity (mAh) varies from supplier to supplier and will be different than the one which comes with the handset.
  • All item(s) (except batteries) being Replacement must be in original condition with packaging, unused, and undamaged.

Housing

  • Full Housings or body does not include fingerprint sensor, middle and side keys .
  • Failure to provide the information as requested above within 5 days will cause the RMA to be denied.Note: For products which are DOA, always leave them in the original packing and plastic material! We do not accept an item if it’s not within it’s original packing or is missing it’s original plastic covers.
    This means you always have to test the product before you install it onto the device. We also do not accept DOA items which are returned in damaged packing or plastics.To Support contact us on email: support@apixmi.comCustomer received incorrect products
    If you have received an incorrect item, please take 3 clear photos of the incorrect item.

    The following terms apply to all refunds and replacements

  • All item(s) being replacement without the our stamp will be denied.
  • All item(s) that have been replaced without a date of purchase, order number, and returning reason will be denied.

Please make sure you meet the following requirements before sending the goods back for replacement:

  • The protective film and warranty seals on LCD & touchscreen should be intact, before taking off protective film & seals please check if the LCD or touchscreen is working.
  • The protective film or warranty seal should not have any reposition traces.
  • The part should not be physically damaged.
  • No modifications or adjustments to the device or misuse of the item.
  • The warranty doesn’t cover careless usage of the item (ingress of alien objects and liquids on spare parts or in devices, electrostatic discharges, misuse of voltage and other external factors).
  • Before sending items for warranty service, please contact our support team on info@apixmi.com to find out all the details concerning your issue.